Property Administrator
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Insure Connect ServicesProperty management
Location: South Africa; Fully RemoteFull-TimeJunior
Salary20,000 - 24,000 ZAR per month
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Job Details
- Languages
- Fluent written and spoken English.
- Experience
- 2+ years administration experience. 1+ years reception or customer-facing experience.
- Required Skills
- Microsoft ExcelMicrosoft Office
Requirements
- Have 2+ years of administration experience.
- Have 1+ years of reception or customer-facing experience.
- Demonstrate strong telephone etiquette.
- Have experience managing high email volumes.
- Have experience working in a fast-paced environment.
- Be fluent in written and spoken English.
- Be proficient in Microsoft Office.
- Have strong attention to detail and organisational skills.
- Be able to multitask and work independently in a remote environment.
- Have a stable fibre internet connection and a quiet home office environment.
Responsibilities
- Answer incoming calls and emails, respond to tenant and guest enquiries, and manage shared inboxes.
- Manage maintenance requests, log service tickets, liaise with contractors, and follow up on repairs.
- Maintain tenant and property records, update property management systems, and prepare tenancy documents and correspondence.
- Assist with lease renewals and move-in and move-out administration, and monitor rental payments and arrears.
- Process student applications, coordinate room allocations, and manage check-in and check-out procedures.
- Coordinate guest bookings, communicate with guests, and liaise with cleaners and maintenance contractors.
- Monitor occupancy, vacancy, and booking reports and schedules.
- Assist with rental reconciliations, process invoices, and support month-end reporting.
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