English to Ukrainian Review Lead
New
W
Welo GlobalLocalization services
Candidates must be physically located in one of the approved countries.Part-TimeLead
Salary not disclosed
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Job Details
- Languages
- Native-level Ukrainian and professional-level English
- Experience
- 3 to 5+ years
Requirements
- Have 3 to 5+ years of experience in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles.
- Have direct experience serving as the primary point of contact for client Language Managers.
- Have experience managing formal arbitration or escalation processes and facilitating conflict resolution.
- Bring practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.
- Be able to analyze style guide changes, identify implicit client expectations, and map tolerance by content type.
- Have hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.
- Be skilled in tracking error concentrations, severity drift, and alignment scores.
- Be able to turn justification patterns into style guide improvements.
- Have native-level Ukrainian and professional-level English.
- A background check is required as part of onboarding.
Responsibilities
- Review style guide and glossary updates, assess affected quality categories and content types, and record changes.
- Track client Language Manager corrections and feedback from calibration and quality calls.
- Run alignment roundtables and publish a structured monthly quality digest.
- Coach Reviewers one-to-one, run shadowing sessions, and deliver training based on alignment data.
- Develop style guide proposals from recurring justification patterns and share cross-locale patterns with the Welocalize Quality Manager.
- Coordinate quality discussions, arbitration, and escalations with the client’s Language Manager.
- Own the locale’s review service score, including RQE audit and alignment performance.
- Maintain an evidence-based arbitration record and track client expectations.
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