Staff Machine Learning / Operations Research Engineer

New
B
BurqLogistics technology
Workable workplace: remote; Workable locations: United States. CanadaFull-TimeStaff
Salary not disclosed
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Job Details

Experience
9+ years in applied ML or ML engineering, including multiple years operating at the senior or staff level
Required Skills
Machine LearningMLOps

Requirements

  • Have 9+ years in applied ML or ML engineering, including multiple years operating at the senior or staff level.
  • Have shipped and maintained models in production.
  • Have set technical direction for ML or optimization systems with architecture decisions that shaped a product or platform over multiple years.
  • Demonstrate ability to lead complex technical initiatives across teams without direct authority.
  • Have delivered ML or optimization systems with quantified company-level business impact.
  • Have deep experience with decision, ranking, and scoring problems where model outputs drive business actions.
  • Have strong quantitative and algorithmic reasoning, including combinatorial problems, constraint satisfaction, and algorithm design.
  • Have hands-on experience formulating and solving optimization problems, such as LP/MIP, constraint programming, or VRP-style routing.
  • Have production experience with time-series forecasting.
  • Have hands-on experience deploying LLM-based systems in production.
  • Have experience owning end-to-end ML pipelines and MLOps, including training, deployment, monitoring, and retraining.
  • Be comfortable working with incomplete, constraint-heavy operational data and building models that honor hard business constraints.

Responsibilities

  • Own the ML and optimization roadmap for Dispatch OS, deciding which problems use ML, solvers, or heuristics.
  • Design end-to-end architecture for model serving, evaluation, and optimization.
  • Lead ambiguous, high-stakes modeling and optimization problems from framing through production.
  • Set standards for experimentation, evaluation, and production ML, and mentor engineers through design reviews, pairing, and code review.
  • Partner with Product and leadership on product strategy and opportunities for ML and operations research.
  • Design and ship quote selection, dynamic pricing, and reliability-scoring models.
  • Build demand and volume forecasting models to help plan driver and fleet capacity.
  • Develop solver-based optimization for batching, route optimization, and vehicle or fleet recommendations.
  • Apply LLMs and AI agents to dispatch workflows, including document extraction, quote follow-ups, and exception handling.
  • Build evaluation frameworks and automated pipelines for model training, deployment, and monitoring.
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