Accounts Receivable Specialist
New
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ExtenteamProperty management
Location: PhilippinesFull-TimeJunior
Salary not disclosed
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Job Details
- Experience
- 1-2 years of related experience
- Required Skills
- Microsoft ExcelMicrosoft OfficeCustomer service
Requirements
- Have 1-2 years of related experience, including retail, customer service, or an equivalent combination of education and experience.
- Demonstrate strong attention to detail.
- Be able to navigate computerized data-entry systems or other relevant applications.
- Work dependably and independently in a fast-paced environment.
- Build strong working relationships with team members in different locations.
- Have advanced written and oral communication skills.
- Demonstrate strong computer skills and the ability to handle varied tasks.
- Have strong customer service skills.
- Be proficient in Microsoft Office programs, including Outlook, Excel, and Word.
- Have wired internet with a minimum speed of 30 Mbps.
- Use an i5 11th Gen or higher computer with Windows 11 or macOS Catalina or higher and at least 8 GB RAM.
- Maintain a private, quiet, dedicated home office, backup options for power or internet interruptions, and a headset and webcam.
Responsibilities
- Support inbound and outbound calls with current residents about ledger inquiries.
- Provide centralized system support for accounts receivable processes across residential communities.
- Use computerized systems to monitor, process, and audit stages of the resident lease cycle.
- Communicate with site team members, residents, and prospects to complete delinquency-related processes accurately and on time.
- Maintain accurate records and investigate and resolve inaccuracies according to Operations Manual requirements.
- Complete tasks generated through work requests received via a centralized mailbox and reporting.
- Assist with processing files and communicating with local counsel through eviction processes related to delinquency and non-payment.
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