Solutions Architect, AI & Automation
New
P
PENN Entertainment, Inc.Gaming and entertainment
Remote, United StatesFull-TimeSenior
Salary$110,000 — $150,000 USD
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Job Details
- Experience
- At least 5 years of experience designing, building, and managing automation solutions
- Required Skills
- Stakeholder managementScriptingProcess improvement
Requirements
- At least 5 years of experience designing, building, and managing automation solutions, including workflow automation or scripting.
- Hands-on expertise with at least one leading automation platform, such as UiPath or Power Automate.
- Ability to evaluate existing processes and identify opportunities for improvement, efficiency, and automation.
- Demonstrated success delivering measurable business-efficiency improvements through automation.
- Experience collaborating with internal engineering or development teams to deliver technical solutions.
- Experience managing external vendors or solution providers, including selection, onboarding, and performance management.
- Familiarity with evaluating and implementing AI-supported solutions for process improvement and aligning them with an organization's AI strategy.
- Strong program management and stakeholder influence skills, including prioritizing initiatives and driving projects to completion.
- Ability to explain technical concepts as business value to technical and non-technical audiences.
- Experience in regulated or high-scale industries such as gaming, fintech, or entertainment is a plus.
- Prior development experience is a bonus.
Responsibilities
- Identify and assess automation and process-improvement opportunities across business units.
- Gather stakeholder requirements and prioritize initiatives based on business impact.
- Work with internal development teams and external vendors to design, build, and implement automation solutions.
- Maintain a portfolio of automation initiatives and lead structured discovery sessions and a self-service intake process.
- Evaluate opportunities using effort, risk, return on investment, compliance, and technical feasibility.
- Oversee solution delivery and manage external automation and AI vendor relationships.
- Coordinate with engineering, data, security, and product teams on integration and operational readiness.
- Define and track KPIs including hours saved, error reduction, cycle-time improvement, compliance, and stakeholder satisfaction.
- Stay informed about automation and AI technologies and recommend approaches aligned with company objectives.
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