Delivery Solutions Architect - Public Sector (SLED)

New

Based in United StatesFull-TimeSenior

SalaryLocal pay range of $180,000–$247,500 USD. Potential eligibility for an annual performance bonus. Potential eligibility for equity.

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Job Details

Experience: 7+ years of experience with technical project or program delivery in Data and AI environments
Required Skills: PythonSQLBusiness AnalysisScalaStakeholder management

Have 7+ years of experience with technical project or program delivery in Data and AI environments.
Be able to contribute to technical discussions and architectural decisions with customers.
Have programming experience with Python, SQL, or Scala.
Have experience in customer-facing pre-sales, technical architecture, customer success, consulting, or a similar role.
Have a strong understanding of solution architecture for distributed data systems.
Connect technical project deliverables with measurable business value and customer outcomes.
Bring experience managing technical programs or projects, including accounts, stakeholders, resources, and delivery.
Have experience managing complex escalations and communicating with senior customer executives.
Have experience conducting discovery workshops, developing strategic roadmaps, performing business analysis, and delivering complex programs or projects.
Have a demonstrated track record of exceeding quotas, goals, or comparable performance objectives.
Have stakeholder management, strategic planning, and problem-solving skills.
Have a bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent professional experience.
Be able to travel up to 30% as required.

Partner with Solutions Architects to understand use-case demand and develop technical strategies for prioritized SLED customers.
Lead post-technical-win account strategies and execution plans across relevant workloads.
Drive customer onboarding, enablement, production readiness, go-live, and healthy consumption.
Serve as the primary technical contact for production and go-live questions and issues.
Coordinate services, support, product experts, and customer stakeholders to address delivery needs.
Develop strategies to accelerate priority use cases into production and coordinate services proposals and delivery plans.
Work with Product and Engineering teams on access to innovations, previews, upgrades, and technical requirements.
Build execution plans for use-case progression, adoption, optimization, governance, and ongoing customer investment.
Identify opportunities to improve adoption, cloud cost control, workload tuning, and platform optimization.
Resolve complex technical escalations and provide updates on customer health, usage, risks, and use-case progression.

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