NetCredit Customer Service Representative
E
EnovaConsumer lending
This role is entirely remote; however, candidates must reside in the state of AZ, IA, ID, IL, IN, MN, MO, NM, NV, UT, WI, or WY.Full-Time
SalaryThe budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus.
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Job Details
- Required Skills
- Customer serviceWritten communicationMultitaskingVerbal communicationActive listening
Requirements
- Bring experience in a fast-paced customer service environment; prior call center experience is a plus.
- Demonstrate strong verbal and written communication skills.
- Use active listening in customer interactions.
- Show professionalism and empathy when working with customers.
- Adapt and multitask effectively in a high-volume environment.
- Be comfortable utilizing new technology.
- Be able to work effectively in a remote environment.
Responsibilities
- Respond to incoming customer calls, answer questions, and provide service.
- Manage customer inquiries and fulfill requests.
- Educate customers on products and services.
- Handle payment processing, create payment plans, and address account-related matters.
- Maintain accurate and up-to-date customer account information.
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