ERP System Administrator (Salesforce)
New
V
VeristaLife sciences
For US geographyFull-TimeMiddle
Salary90,000 - 110,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years of hands-on Salesforce administration experience
- Required Skills
- TableauRESTful APIs
Requirements
- Bachelor’s degree or equivalent.
- 5+ years of hands-on Salesforce administration experience, including ownership of a complex, multi-department organization.
- Active Salesforce certification, such as Platform Administrator, Advanced Administrator, or Platform App Builder.
- Expert-level knowledge of Salesforce Flow, security and sharing models, reports and dashboards, and data management tools.
- Experience leading requirements gathering, solution design, and releases from start to finish.
- Ability to document requirements, conceptual design, and end-to-end processes.
- Project management skills, including planning and tracking, and identifying, assessing, tracking, and mitigating risks and issues.
- Preferred: Experience with Certinia, especially PSA, resource management, timecards, and billing.
- Preferred: Experience supporting a professional services organization and building dashboards with Tableau or Tableau CRM / CRM Analytics.
- Preferred: Familiarity with REST APIs, middleware, and working knowledge of Apex or LWC.
Responsibilities
- Serve as the lead Salesforce administrator and subject-matter expert, overseeing security, sharing, profiles, permission sets, and org-wide configuration.
- Partner with business leaders to prioritize enhancements and build a Salesforce roadmap.
- Translate business requirements into solutions using custom objects, Flow, approval processes, validation rules, and Lightning pages.
- Configure and optimize the professional services lifecycle from opportunity through project, resource assignment, timecards, approvals, and invoicing.
- Support Certinia PSA and related modules, aligning projects, milestones, resource management, timecards, expenses, and billing events with Finance and Resource Management processes.
- Establish standards for change management, naming conventions, documentation, sandbox strategy, and release management.
- Lead data quality, deduplication, migrations, and integrity initiatives; manage large-volume data operations with Data Loader or similar tools.
- Build executive reports and dashboards covering pipeline, utilization, bench, backlog, project margin, and billing.
- Coordinate integrations with IT and implementation partners, evaluate and administer AppExchange packages, and lead user training and support escalation.
View Full Description & ApplyYou'll be redirected to the employer's site
