Sales Coordinator (Renewable Energy)
New
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TwoconnectRenewable energy
Workable workplace: remote; Workable locations: Metro Manila, Philippines, Mon - Fri: 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time)Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- At least 3 years of relevant experience in sales coordination and sales administration or a related role is essential.
- Required Skills
- Microsoft ExcelMicrosoft OfficeCustomer serviceHubSpotCRM
Requirements
- Have at least 3 years of relevant experience in sales coordination, sales administration, or a related role.
- Have proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Have strong written and verbal communication skills and confidence communicating with customers by phone and email.
- Be able to build rapport, actively listen, and understand customer needs.
- Have strong organisational and time-management skills, including the ability to manage multiple tasks, priorities, and deadlines.
- Maintain high attention to detail and accuracy in data entry, reporting, and customer records.
- Have strong computer literacy and confidence learning new systems and technical information.
- Bring a collaborative approach to working with sales and cross-functional teams.
- Have a customer-focused mindset and commitment to a positive customer experience.
- A tertiary qualification in Marketing, Sales, Business, or a related discipline, or equivalent relevant industry experience, is highly regarded.
- CRM platform experience is highly regarded; working knowledge of HubSpot or Genesys is desirable.
- Previous experience in a fast-paced customer sales and service environment is highly regarded.
- An interest in renewable energy and sustainability is desirable.
Responsibilities
- Provide day-to-day administrative support to sales consultants and keep customer information and sales activities up to date.
- Make customer follow-up calls and send emails about appointment confirmations, missing information, and next steps.
- Respond to customer enquiries and escalate complex questions to sales consultants.
- Update customer records, deal stages, and notes in HubSpot and other internal systems.
- Prepare and issue accurate customer contracts, and ensure sales documentation is stored correctly.
- Process Solar Victoria, NSW loan scheme, and other relevant rebate and finance applications end to end.
- Prepare sales activity reports, lead conversion updates, and pipeline summaries for the Sales Manager and leadership team.
- Support handovers between sales, operations, and installation teams by maintaining accurate systems and records.
- Identify opportunities to streamline administrative tasks and improve sales process efficiency.
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