Director, Advisory Delivery Operations & Project Management

New

JobgetherAdvisory services, cybersecurity

Based in the United StatesFull-TimeDirector

Salary$127,000–$212,000

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Job Details

Experience: 10+ years of project management or equivalent professional experience; 5+ years of external client-facing experience; 5+ years leading project managers, project management teams, or cross-functional delivery organizations; 3+ years applying technology and automation to process improvement initiatives.
Required Skills: Project ManagementAgileJiraRisk Management

Bring 10+ years of project management or equivalent professional experience.
Have 5+ years of external client-facing experience in consulting, professional services, technology, compliance, or a related environment.
Have 5+ years of experience leading project managers, project management teams, or cross-functional delivery organizations, with demonstrated player-coach success.
Have 3+ years of experience applying technology and automation to process improvement initiatives.
Demonstrate thought leadership in process optimization and operational transformation.
Proactively manage client escalations, project risks, issues, and mitigation strategies.
Understand project and practice management best practices and independently lead cross-functional teams through complete project lifecycles.
Communicate effectively in writing and verbally, including with executive-level stakeholders.
Bring presentation, organizational, analytical, and prioritization skills.
Hold a bachelor’s degree in Business Administration or a related discipline.
Balance strategic thinking with hands-on execution and foster accountability, collaboration, and continuous improvement.
PMP or Certified Scrum Master certification is strongly preferred; Lean Six Sigma, ITIL, CISM, Security+, AWS, or GCP certifications are valued.

Lead, coach, and develop project managers through performance reviews, mentoring, career development, workload coverage, and team growth planning.
Develop and standardize project management procedures, reporting practices, and delivery optimization initiatives.
Establish consistent approaches to project execution, governance, communication, documentation, and performance management.
Use technology, automation, and emerging AI capabilities to streamline workflows and strengthen delivery processes.
Create training materials and provide ongoing coaching throughout the project lifecycle.
Support utilization targets and other key performance indicators while identifying operational improvements.
Identify and report risks, plan mitigations, manage issues, and escalate high-risk clients and projects.
Collaborate with quality management, sales, delivery teams, and leadership to strengthen the customer experience.
Execute project management activities directly when needed while overseeing the assigned team’s performance and delivery quality.
Manage project schedules, task assignments, resource requirements, client communications, status meetings, and issue escalation.

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