Customer Service Agent
New
J
Jerry.aiInsurance
Full-time hourly employees who currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VAFull-TimeJunior
Salary19 - 21 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years of experience working in a call center environment
- Required Skills
- Customer serviceMultitasking
Requirements
- Have 2+ years of experience working in a call center environment.
- Be able to multitask and manage multiple competing priorities.
- Be passionate about helping others.
- Obtain a P&C license within 60 days after starting; the company will pay for the license.
Responsibilities
- Respond to inbound calls from existing customers.
- Process service requests, including adding or removing vehicles and drivers, adding lienholder information, and sending policy documents.
- Answer questions about existing insurance policy coverage and benefits, and make policy changes.
- Find solutions for customers at risk of cancellation to help retain Jerry policyholders.
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