Event Technology Manager
New
F
FIRSTEvent technology
Remote - must reside in the US, EST hoursFull-TimeManager
SalaryThe base pay for this position ranges from $75,656.00 - $87,004.00. This role is also eligible for an annual discretionary bonus.
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Job Details
- Experience
- 5+ years of experience in Attendee Data Management and Event Technology
- Required Skills
- Microsoft ExcelMicrosoft Office
Requirements
- Have 5+ years of experience in attendee data management and event technology.
- Have experience with entry-level meeting planning and coordination involving registration and event technology.
- Demonstrate advanced proficiency in Microsoft Office, with a focus on Excel.
- Be proficient with registration website platforms such as Cvent, Splash, Certain, Aventri, or Eventbrite.
- Be able to manage multiple projects simultaneously.
- Be willing to work outside normal business hours, including evenings and weekends.
- Be willing to travel when required for onsite events; travel may be up to 40%.
- General knowledge of HTML and CSS is a plus, but not required.
Responsibilities
- Implement and project-manage event registration websites, app builds, and other technology for assigned events.
- Troubleshoot technical issues and support clients using registration websites and technology platforms.
- Manage client communications, including save-the-dates, invitations, registrations, and confirmations.
- Maintain attendee databases, verify data accuracy, and generate lists, registration reports, and event analytics.
- Coordinate event materials such as name badges, tent cards, place cards, departure notices, agendas, and signage.
- Work with the event delivery team on program logistics, production, and implementation.
- Design and support registration desk flow, including onsite event support when needed.
- Serve as the lead contact for attendee management and technology vendors before and during events.
- Create and distribute post-event client surveys and reconcile relevant third-party vendor invoices.
- Maintain event records and project time, support team training, and keep team members informed about emerging technologies and trends.
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