Dynamics CRM Developer (Customer Insights – Journeys)
New
D
DysrupITCRM software
Source API remote eligibility restrictions: India, Aligned to Dubai time (GST, UTC+4)Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Excellent written and spoken English
- Experience
- 3+ years in Microsoft Dynamics 365 CE / CRM
- Required Skills
- JavascriptC#.NETAzure DevOps
Requirements
- Have 3+ years of hands-on experience with Microsoft Dynamics 365 CE / CRM in a techno-functional role.
- Have practical, project-based experience with Dynamics 365 Customer Insights – Journeys and real-time journeys.
- Have strong C#/.NET plugin development, JavaScript and Dataverse Web API skills.
- Have solid knowledge of Power Automate, Power Apps and Dataverse.
- Have experience with solution management, environment strategy and deployment practices.
- Be able to gather requirements, write clear documentation and present solutions to non-technical stakeholders.
- Understand marketing processes including lead management, segmentation, consent and email deliverability.
- Have excellent written and spoken English and be able to work independently in a remote setup.
- Be available to join within 30 days.
Responsibilities
- Run requirement workshops and translate business needs into functional and technical specifications.
- Map business processes and recommend out-of-the-box Dynamics 365 features before custom development.
- Prepare solution designs, user stories and test cases, and support UAT and user training.
- Configure and customise Dynamics 365 CE, including tables, forms, views, business rules, security roles and model-driven apps.
- Develop plugins and custom workflow activities in C#/.NET, and client-side scripts in JavaScript or TypeScript.
- Build automations with Power Automate and extend solutions using Power Apps and Dataverse.
- Build and maintain integrations using the Dataverse Web API, Azure services and middleware.
- Design and optimise real-time customer journeys, including triggers, branching, segments and personalisation.
- Create and manage marketing templates, forms, event management, and consent and compliance settings.
- Manage solutions, environments and deployments through ALM practices and CI/CD pipelines.
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