Patient Services Specialist
New
P
ProvidenceHealthcare patient services
Source API remote eligibility restrictions: United StatesFull-TimeJunior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 2 years customer service experience; 2 years experience interacting with and engaging customers virtually over the phone. Preferred: 1 year technical support experience.
- Required Skills
- Customer serviceTechnical support
Requirements
- Have 2 years of customer service experience.
- Have 2 years of experience interacting with and engaging customers virtually over the phone.
- Healthcare environment experience is preferred.
- Have 1 year of technical support experience preferred.
Responsibilities
- Provide patients with coordinated access to facilities, institutes, and clinics.
- Help patients navigate the health network to find a physician.
- Schedule appointments and classes for patients.
- Provide tier 1 technical support for patient health applications.
- Serve as an entry point and informational resource for patients entering the health system.
- Build relationships with existing patients and people seeking treatment.
View Full Description & ApplyYou'll be redirected to the employer's site
