Closing Department Manager
W
World Business LendersMortgage lending
Workable workplace: remote. Workable locations: San José, San José Province, Costa Rica. San Salvador, San Salvador Department, El Salvador. Brasília, Brasília, Brazil. Buenos Aires, Buenos Aires, Argentina. Guatemala City, Guatemala, Guatemala. Managua, Managua, Nicaragua, Working hours from 9:00 AM – 6:00 PM Eastern Standard Time, Monday through Friday.ContractManager
Salary not disclosed
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Job Details
- Experience
- 10+ years of progressive experience in mortgage closing operations, title, escrow, or lending.
- Required Skills
- Microsoft Excel
Requirements
- Have 10+ years of progressive experience in mortgage closing operations, title, escrow, or lending.
- Bring extensive experience reviewing mortgage loan documentation, title matters, and legal closing requirements.
- Have proven leadership experience managing closing teams, workflows, and third-party partners.
- Demonstrate strong knowledge of mortgage closing documentation, title review, lien perfection, and regulatory compliance, including TRID, RESPA, and TILA.
- Have experience resolving complex closing, title, funding, and legal issues while ensuring timely, compliant closings.
- Bring experience with residential mortgage closings, loan documentation, title, escrow, and funding processes.
- Understand mortgage law, lien perfection, title defects, vesting, UCC filings, and state-specific closing requirements.
- Be able to review promissory notes, mortgages or deeds of trust, guaranties, settlement statements, payoff letters, and closing instructions.
- Be able to interpret title commitments, resolve title objections, and coordinate with title companies and closing attorneys.
- Have proficiency with loan origination systems such as Encompass, document preparation platforms, e-signature tools, and Microsoft Excel.
- Have experience implementing legal quality controls, managing closing exceptions, minimizing post-closing defects, and ensuring investor and regulatory compliance.
- A bachelor's, associate's, or equivalent legal education, including a J.D., is preferred.
- Experience in Non-QM mortgage lending or Merchant Cash Advance (MCA) is preferred.
- Maintain a stable, reliable internet connection and a professional, dedicated remote working setup.
Responsibilities
- Lead and develop closing staff to ensure timely, accurate, and compliant loan closings.
- Direct the closing process from Clear-to-Close through funding and confirm legal, title, and funding conditions are satisfied.
- Review and approve loan documents, title commitments, settlement statements, and legal exceptions.
- Manage closing attorneys, title companies, settlement agents, and escrow partners, including performance expectations and service levels.
- Resolve title defects, lien priority and vesting issues, legal disputes, and state-specific closing requirements.
- Maintain compliance with federal and state lending regulations, investor requirements, and company policies.
- Partner with Underwriting, Credit, Processing, Valuations, and Funding to resolve issues and keep loans on schedule.
- Develop standard operating procedures, implement quality controls, and streamline workflows.
- Track closing and funding performance indicators, defect rates, and attorney and title vendor performance.
- Advise leadership on legal risks, document requirements, and transaction structures for complex loans.
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