Account Director, Annual Giving and Digital Marketing

New
B
BWF ZuriNonprofit fundraising
United States - Remote FlexibilityFull-TimeDirector
Salary not disclosed
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Job Details

Experience
5+ years of work experience related to annual giving and digital marketing in a healthcare, academic medical center setting, and/or non-profit organization.
Required Skills
Project ManagementAnalytical SkillsPresentation skillsDigital MarketingCustomer Success

Requirements

  • Have 5+ years of work experience related to annual giving and digital marketing in healthcare, an academic medical center, and/or a nonprofit organization.
  • Hold a bachelor’s degree or have equivalent work experience.
  • Demonstrate excellent written and verbal communication and presentation skills.
  • Apply qualitative and quantitative analytical skills and strategic thinking to report writing.
  • Manage time effectively and handle multiple priorities simultaneously.
  • Work independently and as part of a team.
  • Exercise initiative, independent judgment, and accountability across processes and projects.
  • Write effectively to support project deliverables.
  • Travel overnight to client sites, conferences, or firm meetings as needed, up to 25% of the time.

Responsibilities

  • Establish trusted advisor relationships with clients and ensure a high level of customer satisfaction.
  • Conduct assessments and prepare deliverables in digital fundraising, digital marketing, and annual giving.
  • Manage client partner accounts and assigned team members, including subject matter experts and project coordinators.
  • Provide strategic counsel to clients and engage subject matter experts as needed.
  • Use the Partnership Status Report and BWF dashboards to guide client partnerships through data and strategy.
  • Participate in service development and support business development initiatives, including sales presentations, marketing activities, and discovery calls.
  • Initiate and lead contract renewal discussions.
  • Develop and maintain methodology for managed-service annual giving and digital marketing deliverables, and support team adoption.
  • Create written thought-leadership content and participate in speaking opportunities through firm and industry publications, conferences, or events.
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