Power Platform Senior Technical Consultant

TEKenableSoftware consulting

Working remotely in PakistanFull-TimeSenior

Salary not disclosed

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Job Details

Have industry experience working in software support environments.
Have experience with a .NET programming language, preferably C#.
Have experience with Microsoft Power Platform, including PowerApps, Power BI, and Power Automate.
Have experience in Data, UI, Logic, Data Verse, and Visualisations.
Be able to manage multiple client relationships simultaneously.
Have customer engagement and delivery experience.
Have knowledge of Azure and cloud concepts.
Have experience with the ITIL Framework.
Demonstrate strong interpersonal skills and the ability to support and communicate with users at all levels.
Be self-motivated, able to work on own initiative, and work effectively as part of a team.
Demonstrate resilience, customer-centricity, and strong decision-making skills.
Show willingness and ability to learn new platforms and technologies.

Support configurations and customizations for existing Dynamics 365 and Power Platform projects.
Manage and deliver ongoing platform application support to achieve customer satisfaction and service excellence.
Resolve problems and implement corrective actions where required.
Analyze system functions and review functional and technical specifications with team members.
Replicate incoming incidents in UAT, QA, or Sandbox environments to verify fixes.
Work with team members to apply best practices and quality approaches to customer software support.
Maintain high standards of customer engagement and service.
Complete work-related training toward relevant Microsoft Power Platform certifications.
Write technical documentation.

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