Interim Operations & Project Manager

GROPYUSReal estate

Location: Berlin, Berlin, GermanyContractMiddle

Salary not disclosed

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Job Details

Languages: German and English (min. B2 level in both)
Experience: At least three years of full-time work experience in the field of facility management, property management or building operations
Required Skills: Project ManagementProduct ManagementMicrosoft OfficeCustomer support

Hold a university degree or apprenticeship in an appropriate field of study and have relevant internships.
Have at least three years of full-time experience in facility management, property management or building operations.
Have excellent written and verbal communication skills in German and English, with a minimum B2 level in both.
Demonstrate strong analytical thinking and problem-solving abilities.
Have strong organizational skills, attention to detail and the ability to multitask.
Have solid experience using the Microsoft Office suite.
Product management, project management or start-up experience is a plus.
Experience with project management, building operations or customer support software tools is a plus.
Experience in real estate is a plus.

Coordinate internal and external partners to ensure building operations run smoothly and efficiently.
Serve as the main contact for property and facility managers and relevant internal stakeholders.
Create, establish and implement processes around building operations.
Manage product-related projects, including new digital product introductions, and facilitate cross-functional collaboration.
Set up project frameworks, prioritize tasks, report progress to stakeholders and summarize project insights and outcomes.
Coordinate internal resources and external partners using detailed project plans to monitor progress and measure performance.
Create and maintain comprehensive project documentation.
Serve as one of two main contact people and account managers for residents and B2B partners.
Process customer requests and support a positive customer experience.

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