Spanish-Speaking Customer Support Specialist
T
TeleperformanceCustomer support
Source API remote eligibility restrictions: RomaniaFull-TimeEntry
Salary not disclosed
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Job Details
- Languages
- Fluency in Spanish- communication level
- Experience
- No previous experience required
- Required Skills
- MS OfficeProblem SolvingCustomer serviceCustomer support
Requirements
- Be a native or near-native Spanish speaker.
- Have fluency in Spanish at communication level.
- Demonstrate excellent written and verbal communication.
- Be customer-oriented, compassionate, patient, and empathetic.
- Demonstrate analytical skills, problem-solving ability, sound judgment, and decision-making skills.
- Be a team player and respectful of authority.
- Pay attention to detail.
- Have computer proficiency with Windows and MS Office.
- Have autonomy and the ability to work from home.
Responsibilities
- Manage customer interactions via inbound calls.
- Provide an optimum level of service with the aim of achieving the best resolution for the customer.
- Advise customers on the best approach based on their needs and requests.
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