Customer Service Coordinator

N
NexoratalentClient services
Source API remote eligibility restrictions: United StatesFull-Time
Salary not disclosed
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Job Details

Required Skills
Customer serviceAttention to detailMultitasking

Requirements

  • Previous customer service experience is a plus but not required.
  • Demonstrate organizational skills and attention to detail.
  • Be able to multitask and adapt in a fast-paced environment.
  • Be comfortable using digital tools and communication platforms.
  • Have an interest in client experience, coordination, or service-based industries.

Responsibilities

  • Respond to client inquiries via email, phone, and messaging platforms in a timely and professional manner.
  • Assist with updates, changes, and general service-related questions.
  • Provide clear and accurate information about services, processes, and requirements.
  • Coordinate details related to client bookings and scheduled experiences.
  • Confirm information, follow up with clients, and maintain organized records.
  • Handle concerns with empathy, problem-solving skills, and attention to detail.
  • Support a positive client experience from initial contact through completion of services.
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