Remote Inside Sales Associate
New
J
Jerry.aiInsurance technology
Full-time hourly employees who currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VAFull-Time
SalarySales: Hourly wage of $19.00 - 21.00 plus uncapped commissions; Service: Hourly wage of $19.00 - 21.00
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Problem SolvingCustomer service
Requirements
- Prior customer service, sales, or hospitality experience is a plus, but not required.
- Bring a genuinely friendly and positive attitude.
- Be willing to work as part of a team.
- Demonstrate a strong work ethic.
- Have strong problem-solving skills.
- Have strong communication skills.
Responsibilities
- Answer inbound calls from customers shopping for auto, home, motorcycle, and other insurance policies, as well as policyholders requesting changes.
- Help customers identify coverage gaps, applicable discounts, and upcoming renewal changes.
- Match customers with suitable options from the available panel of insurance companies.
- Learn the insurance products and app to help customers navigate them.
- Solve problems that prevent customers from getting the right coverage.
- Process service requests involving vehicles, drivers, lienholders, and policy documents.
- Share customer feedback and suggestions with the team to help improve the product.
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