Head of Revenue Operations
New
F
FinalsiteEdTech
100% Remote - Anywhere within the USFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 3+ years leading a Revenue Operations function in a B2B SaaS environment.
- Required Skills
- SalesforceChange ManagementHubSpot
Requirements
- Have experience in revenue operations, sales operations, or GTM strategy, including 3+ years leading a Revenue Operations function in a B2B SaaS environment.
- Have experience operating in a PE-backed or similarly metrics-driven environment.
- Be fluent in sponsor-level metrics, including ARR bridge, pipeline coverage, NRR/GRR, CAC payback, and Rule of 40 inputs.
- Have a proven track record building and defending a repeatable forecast methodology with documented assumptions and accuracy tracking.
- Have demonstrated success implementing cross-functional process changes with strong stakeholder adoption and without heavy headcount.
- Have strong command of the CRM/MAP/BI stack, such as Salesforce, HubSpot, and BI platforms, sufficient to direct technical teams and hold vendors accountable.
- Have experience owning a revenue tech stack roadmap, including vendor selection, contract negotiation, tool consolidation, and vendor performance management.
- Have experience hiring, developing, and retaining lean, high-performing teams of player-coaches.
- Bring analytical, communication, and executive presentation skills for work with executives, Boards, and Private Equity sponsors.
- Preferred: experience evaluating and deploying AI tooling, agents, and automation pilots in revenue workflows.
- Preferred: experience supporting GTM integration through M&A, including CRM consolidation and process harmonization.
- Preferred: familiarity with RevOps tools such as CPQ, CLM, enrichment, forecasting, and conversation intelligence platforms.
- Preferred: experience partnering with Finance on ARR reporting, bookings policy, and revenue metric governance.
- Preferred: a Bachelor’s degree or commensurate experience.
Responsibilities
- Own a unified revenue funnel view from lead through renewal, with consistent definitions, stages, and metrics across Sales, Marketing, Client Success, and Finance.
- Establish the operating cadence for forecast, funnel, and performance reviews, with clear decisions and follow-through.
- Translate operational data into executive-, Board-, and sponsor-ready reporting, including ARR bridge, pipeline coverage, NRR/GRR, CAC payback, and Rule of 40 inputs.
- Build and defend a repeatable forecast methodology across new business, expansion, renewals, and churn, with documented assumptions and accuracy tracking.
- Translate company growth goals into capacity, coverage, productivity, pipeline, and funnel targets across revenue teams.
- Design scalable processes for deal desk, lead routing, and renewal workflows, and drive adoption through change management and clear communication.
- Partner on GTM design, quota setting, incentive design, performance measurement, and commercial governance.
- Own the revenue technology roadmap, including AI and automation pilots, vendor selection and management, and tool consolidation.
- Hire, develop, and retain a lean team of player-coaches, setting priorities and performance expectations.
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