Intake & Scheduling Coordinator – Healthcare
S
Sailor HealthMental healthcare
Remote – Canada basedFull-Time
Salary40,000 - 50,000 CAD per year
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Job Details
- Required Skills
- Attention to detailHubSpotGoogle Workspace
Requirements
- Communicate clearly and empathetically with patients, including during vulnerable or emotional conversations.
- Listen actively and help patients feel at ease.
- Stay organized and detail-oriented while managing multiple patients at different stages.
- Be comfortable learning and using Google Workspace, EHR systems, and CRMs.
- Healthcare, customer service, or administrative experience is a plus but not required.
Responsibilities
- Conduct intro calls with existing patients interested in advocacy services.
- Guide patients through the advocacy onboarding process.
- Coordinate with the advocacy team to support smooth transitions and follow-through.
- Manage patient communications, including follow-ups, missed calls, and reassignments.
- Maintain accurate, up-to-date records in Google Workspace, EHR platforms, and CRMs such as HubSpot.
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