Senior IT Project Manager - Head of Professional Services

cloudatusIT infrastructure services

100% remote within PolandFull-TimeSenior

Salary18500 - 25500 PLN per month net b2b; 15000 - 21500 PLN per month gross permanent

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Job Details

Languages: English at B2+/C1 level; German language skills (nice to have)
Experience: At least 5 years of experience in IT Project Management, ideally 8–10+ years in complex enterprise environments
Required Skills: Project ManagementStakeholder managementBudget managementRisk Management

Have at least 5 years of experience in IT Project Management; 8–10+ years in complex enterprise environments is preferred.
Have experience managing multiple projects and service engagements simultaneously.
Demonstrate ownership of complex IT projects and delivery.
Bring a technical project management background and experience in IT infrastructure environments.
Understand networking, data centers, workplace/end-user computing, cloud, and hybrid infrastructure.
Have experience coordinating technical workstreams and cross-functional teams.
Have hands-on experience with resource allocation, capacity planning, and team coordination.
Have experience with budget planning, forecasting, and cost tracking.
Have experience managing risks, issues, dependencies, escalations, and delivery priorities.
Bring stakeholder and customer management skills, including communication with senior-level stakeholders.
Have leadership experience setting priorities, coordinating teams, and driving accountability.
Use English at B2+/C1 level.

Take overall ownership of the Professional Services function, its delivery, resources, and operational performance.
Own end-to-end delivery of multiple IT projects and service engagements running in parallel.
Coordinate delivery across network, data center, workplace, and infrastructure services workstreams.
Monitor service and project quality, effectiveness, and compliance with SLAs and operational standards.
Prepare and maintain capacity plans, including resource allocation and prioritisation across projects.
Own budget planning, forecasting, and cost tracking for assigned projects.
Monitor progress, risks, issues, dependencies, and escalations, and take corrective action where required.
Improve operational processes, service delivery, and team efficiency.
Act as a key customer contact for service reviews, project updates, and escalation management.
Lead project and stakeholder meetings and report on delivery, capacity, budget, and key risks.

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