Business Development Representative

Upserve, Inc.Restaurant POS

United StatesFull-TimeEntry

Salary55,000 - 70,000 USD per year

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Job Details

Experience: 0–3 years of sales, customer-facing, hospitality, or business development experience
Required Skills: Salesforce

Have 0–3 years of sales, customer-facing, hospitality, or business development experience.
Bring strong communication and interpersonal skills.
Be comfortable making outbound calls and engaging new prospects.
Be highly organized and demonstrate strong follow-through.
Have a competitive mindset and strong work ethic.
Be able to work in a fast-paced, metrics-driven environment.
Restaurant, hospitality, retail, or customer service experience is preferred.
SaaS, fintech, payments, or technology sales exposure is preferred.
Familiarity with Salesforce or CRM systems is preferred.
Experience working in team-oriented environments is preferred.

Generate pipeline through cold calling, email outreach, LinkedIn prospecting, and local market targeting.
Identify and engage restaurant owners, operators, general managers, and other decision-makers.
Prospect independent restaurants, multi-location operators, and competitive replacement opportunities.
Respond quickly to inbound demo requests and marketing leads.
Qualify opportunities based on business fit, operational needs, timing, and decision-making process.
Schedule discovery meetings and demos for Account Executives.
Communicate Upserve’s value proposition and position it against other restaurant POS competitors.
Maintain accurate activity and lead tracking in Salesforce and consistently use sales engagement and other GTM tools.
Follow outbound processes, SLAs, and qualification standards.
Partner with Account Executives, Marketing, RevOps, and Sales Leadership, sharing prospect feedback, objections, and competitive insights.

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