Project Manager, Implementation
New
S
SyndigoHealthcare data
Remote - PortugalFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years of experience in project management or a client facing role in SaaS
- Required Skills
- Project ManagementMicrosoft AccessSalesforceSharePointJiraMicrosoft Office
Requirements
- Have 5+ years of experience in project management or a client-facing role in SaaS.
- Have experience working with executive-level clients, suppliers, and consultants to gather requirements and execute project plans.
- Be comfortable with technology, particularly product information management, data quality, and complex client workflows.
- Be an experienced user of Smartsheet, SharePoint, and Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Have experience with Microsoft Access.
- Have knowledge of Salesforce, Jira, and Wrike.
- Bring excellent analytical, verbal, and written communication skills.
- A BA/BS degree in Computer Science, Business, or a related field is preferred.
- PMP certification is preferred.
- Experience supporting medical device manufacturers, life sciences organizations, healthcare technology providers, Regulatory Affairs teams, Quality Management functions, or healthcare data operations is preferred.
- Familiarity with healthcare or medical device regulatory data requirements, including FDA GUDID, EUDAMED, EU MDR/IVDR, GDSN, SWISSDAMED, or TGA AUAUDI, is preferred but not required at entry.
Responsibilities
- Manage the complete project life cycle for healthcare and medical device implementations, from discovery and estimation through quality control and delivery.
- Lead requirements-gathering sessions with client business, IT, Regulatory Affairs, and Quality stakeholders.
- Create specifications, solution designs, process flows, and use cases with data engineering and development teams.
- Develop and maintain project plans, milestones, deliverables, reporting, and scope.
- Triage implementation issues, determine root causes, route issues to internal teams, and track them through resolution.
- Provide technical support to onsite users for workflows, feed failures, and troubleshooting through go-live.
- Translate client regulatory workflows into business requirements, pilots, and process improvements.
- Coordinate client and program-team communications, milestone reviews, and relationships with client stakeholders.
- Prepare client performance reporting, analyze issues and data, and develop recommendations, dashboards, and business reviews.
- Lead handoff to the ongoing account or support team, documenting context, risks, open items, and known issues.
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