B2C Luxury Travel Consultant - Madikwe Specialist

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African Safari Group (ASG)Luxury safari travel
Remote; South AfricaFull-TimeJunior
Salary not disclosed
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Job Details

Experience
Minimum 1 year's proven experience in direct B2C sales to clients.
Required Skills
CRM

Requirements

  • Have a minimum of 1 year's proven experience in direct B2C sales to clients.
  • Have professional Madikwe safari experience.
  • Have strong practical knowledge of Madikwe Game Reserve and surrounding areas.
  • Have experience selling luxury safari or African travel.
  • Demonstrate the ability to consult, upsell, and close high-value bookings.
  • Have CRM experience.
  • Be organised and attentive to detail.
  • Be able to work independently in a fully remote environment.
  • Have a genuine passion for safari, wildlife, and African travel.

Responsibilities

  • Consult directly with clients about their safari requirements.
  • Design and sell tailor-made Madikwe safari itineraries.
  • Advise clients on Madikwe lodges, wildlife, and safari experiences.
  • Match clients with appropriate properties and experiences.
  • Manage the complete booking journey, from initial enquiry through post-trip follow-up.
  • Prepare detailed itineraries and quotations.
  • Build long-term client relationships and handle objections.
  • Upsell and close high-value bookings.
  • Maintain current knowledge of Madikwe properties, experiences, and logistics.
  • Coordinate with internal teams and maintain accurate CRM information.
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