B2C Luxury Travel Consultant - Botswana Specialist
A
African Safari Group (ASG)Luxury travel
South AfricaFull-TimeJunior
Salary not disclosed
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Job Details
- Experience
- Minimum 1 year's proven experience in direct B2C sales to clients.
- Required Skills
- Client relationship management
Requirements
- Have a minimum of one year's proven experience in direct B2C sales to clients.
- Have professional Botswana safari or Botswana-focused luxury travel experience.
- Bring strong, practical knowledge of Botswana as a safari destination, including its key safari regions, properties, wildlife experiences, and logistics.
- Have experience selling or consulting on luxury safari or African travel.
- Demonstrate the ability to consult, upsell, and close high-value bookings.
- Have strong client relationship-building and sales skills.
- Have experience using CRM systems.
- Bring strong written and verbal communication skills, attention to detail, and organisational skills.
- Be able to work independently in a fully remote environment while collaborating with a wider team.
- Have a genuine passion for safari, wildlife, and African travel.
Responsibilities
- Consult directly with clients to understand their travel requirements, preferences, expectations, and budget.
- Design and sell tailor-made luxury Botswana safari itineraries.
- Advise clients on Botswana's safari regions, lodges, camps, wildlife, and experiences.
- Prepare and present detailed itineraries and quotations.
- Manage the client journey from initial enquiry through confirmed booking and post-trip follow-up.
- Build long-term relationships with international clients and handle questions, objections, and changes throughout the sales process.
- Identify opportunities to upsell and enhance client itineraries.
- Maintain up-to-date knowledge of Botswana's safari offering, properties, and experiences.
- Work with internal teams to support a seamless experience from sale through travel.
- Maintain accurate client and sales information in the CRM.
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