Executive Assistant
New
W
WingRoad maintenance technology
US-Based, 11:00 AM – 3:00 PM ESTPart-TimeExecutive
Salary not disclosed
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Job Details
- Languages
- Strong English proficiency (reading, writing, and speaking with a neutral accent)
- Experience
- 5+ years of related experience
- Required Skills
- JiraCustomer service
Requirements
- Have 5+ years of related experience.
- Use Microsoft Teams at an intermediate level.
- Have strong English proficiency in reading, writing, and speaking, with a neutral accent.
- Demonstrate strong organizational and multitasking skills in a fast-paced environment.
- Bring a strong customer service mindset and experience handling staff and client communications.
- Work independently and think critically, using good judgment to prioritize urgency and importance.
- Be proactive, self-managing, and highly organized.
- Have experience attending meetings, taking notes, and tracking follow-ups and action items.
- Be able to create boundaries and help protect executive bandwidth.
- Have schedule flexibility to occasionally attend important meetings as needed.
- Have a USB noise-canceling headset, working webcam, and computer with at least a 1.8 GHz processor and 4GB RAM.
- Have main internet service of at least 25 Mbps cable and backup internet service of at least 10 Mbps.
Responsibilities
- Manage and organize emails, messages, and Microsoft Teams chats, creating prioritized task lists for the executive.
- Gather context before escalating matters, filtering urgency and importance appropriately.
- Follow up with staff and clients on behalf of the executive to reduce interruptions and maintain workflow efficiency.
- Attend important client meetings, take notes or transcripts, capture action items, and relay relevant updates to programmers and staff.
- Summarize critical information and updates for the executive.
- Track client requests, project progress, equipment and orders, pending fixes, and follow-ups.
- Monitor Jira ticket updates and coordinate with staff through Microsoft Teams to provide internal client updates.
- Provide executive assistance, including reminders, calendar awareness, prioritization, and identifying meetings that require executive attention.
- Protect the executive’s time through critical thinking, organization, and proactive decision-making.
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