Benefits Operations Specialist
New
Z
ZscalerCybersecurity SaaS
Remote - Ireland; this is a remote role based in IrelandFull-TimeMiddle
Salary53,200 - 76,000 EUR per year
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Job Details
- Experience
- 4+ years of dedicated experience in HR Benefits administration, with an emphasis on benefits operations
- Required Skills
- Workday
Requirements
- Demonstrate the ability to use AI technologies and workflows to drive measurable operational efficiency.
- Actively explore AI tools.
- Hold a bachelor’s degree in HR, Business, or a related field, or have equivalent practical experience.
- Have 4+ years of dedicated experience in HR benefits administration, with an emphasis on benefits operations.
- Be proficient in HRIS; Workday is preferred.
- Have proficiency with payroll systems and benefit vendor portals.
- Have advanced Excel skills for data auditing, payroll reporting, and invoice reconciliation.
- Preferred: Direct experience in a global, public SaaS or high-growth technology organization.
- Preferred: Ability to operate independently and make sound decisions with minimal guidance in a fast-paced environment.
Responsibilities
- Lead administration of new-hire enrollments, leaver processing, and off-cycle qualifying life events.
- Own the monthly benefits-to-payroll data bridge.
- Manage submission and tracking of disability and sick-leave insurance claims.
- Conduct quarterly headcount audits to ensure data integrity with benefit providers.
- Resolve complex employee inquiries within defined SLAs and educate staff on available support options.
- Document solutions to process ambiguities in Standard Operating Procedures.
- Manage end-to-end invoice reconciliation for vendor billing.
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