Senior Instructional Designer, Learning Operations
C
ChimeFinancial technology
Location: Remote, USAFull-TimeSenior
SalaryThe base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits.
Apply NowOpens the employer's application page
Job Details
- Experience
- 7+ years of experience designing and developing multi-modality learning (eLearning, instructor-led, video, etc.)
- Required Skills
- Data AnalysisCanva
Requirements
- Bring 7+ years of experience designing and developing multimodal learning, including eLearning, instructor-led learning, and video.
- Demonstrate subject matter expertise in adult learning theory and instructional design best practices across modalities.
- Have experience creating system simulations, branching scenarios, and other in-depth e-learning solutions.
- Have experience analyzing source material and creating design documents for developers.
- Have experience using AI tools in daily workflows and evaluating their outputs for learning quality and business outcomes.
- Have experience working in agile and waterfall (ADDIE) design environments.
- Have strong data analysis skills and experience designing evaluation strategies using data and metrics.
- Have experience designing and developing blended learning solutions using at least two authoring tools.
- Be able to create and manage project plans covering stakeholder responsibilities, timelines, needs, and risks.
- Be willing and able to travel domestically and internationally approximately 10% of the time.
Responsibilities
- Act as a learning consultant to the Disputes Experience line of business and recommend learning strategies based on business understanding and metrics.
- Collaborate with team members, subject matter experts, and stakeholders to identify training needs and objectives.
- Evaluate learning program effectiveness and identify opportunities to improve agent skills and performance.
- Apply adult learning principles and instructional design methods to create interactive learning solutions and course materials.
- Own end-to-end learning content design and development, including assessments to measure training effectiveness and application.
- Analyze instructional design and learning technology trends to improve agent learning experiences.
- Create learning that reflects diverse learning styles and resonates with a global and diverse audience.
View Full Description & ApplyYou'll be redirected to the employer's site
