Business Analyst – Agile

T
TheHiveCareersDigital banking
Location: Caribbean/Remote; Source API remote eligibility restrictions: JamaicaFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
3+ years experience as a Business Analyst on agile projects
Required Skills
SCRUMJiraConfluence

Requirements

  • Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
  • 3+ years of experience as a Business Analyst on agile projects.
  • Experience supporting internet or mobile banking initiatives.
  • Understanding of agile frameworks, including Scrum, Kanban, and SAFe.
  • Proficiency with Jira, Confluence, or Trello.
  • Experience with BPMN process mapping, user story writing, and backlog management.
  • Familiarity with APIs, mobile and web technologies, and the software development lifecycle (SDLC).
  • Data analysis and visualization skills using tools such as Excel, Power BI, or Tableau.
  • Knowledge of business analysis methodologies such as BABOK.
  • Experience producing requirements and process deliverables, including BRDs, use cases, user stories, and process maps.
  • Familiarity with process mapping and modeling tools such as Visio.
  • Preferred certifications include CSM, CSPO, IIBA-AAC, CCBA, or PMI-PBA.

Responsibilities

  • Gather, refine, and prioritize user stories and requirements with product owners, stakeholders, and development teams.
  • Facilitate workshops, interviews, and agile ceremonies, including sprint planning, backlog grooming, and retrospectives.
  • Translate business needs into user stories, acceptance criteria, and process flows.
  • Analyze digital banking processes, identify pain points, and recommend enhancements.
  • Work with cross-functional teams to design and validate solutions against business and customer needs.
  • Develop stakeholder maps and communication plans, and liaise between business and technical teams.
  • Support test planning and execution, including user acceptance testing, and help resolve issues during sprints.
  • Maintain agile documentation and facilitate training and onboarding for systems and processes.
  • Analyze data to inform decisions and measure project success.
  • Use agile metrics and feedback to support continuous improvement.
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