Intake Specialist (ABA)
New
R
ReWorks SolutionsABA therapy
South Africa. Mexico. Argentina. Honduras. El Salvador. Brazil, US Hours (9am-5pm EST)Full-Time
Salary1,400 - 1,600 USD per month
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Job Details
- Languages
- Spanish language proficiency preferred
- Required Skills
- Microsoft OfficeCustomer serviceGoogle Workspace
Requirements
- A bachelor’s degree (BA/BS) is highly preferred.
- Previous experience in customer service, intake coordination, healthcare administration, client onboarding, or administrative support is preferred.
- Strong empathy and communication skills are required.
- Excellent organizational and time-management abilities are required.
- Strong attention to detail and documentation accuracy are required.
- Ability to work in a fast-paced environment is required.
- Independent problem-solving skills are required.
- Ability to manage multiple cases and priorities simultaneously is required.
- Spanish language proficiency is preferred.
- Experience in healthcare, ABA services, behavioral health, or client-facing environments is preferred.
- Proficiency in CRM systems, Microsoft Office, and Google Workspace is preferred.
- Ability to work independently in a remote environment is required.
Responsibilities
- Contact new referrals promptly and efficiently, ideally within established response time targets.
- Guide families through the onboarding and intake process from referral to service initiation.
- Provide customer service and support throughout the intake journey.
- Maintain accurate and complete client records and documentation.
- Coordinate with staffing, scheduling, and case management teams to facilitate onboarding.
- Track referral progress and ensure all intake requirements are completed.
- Follow up with families regarding documentation, appointments, and onboarding requirements.
- Support intake reporting and administrative workflows.
- Maintain confidentiality and comply with healthcare documentation standards.
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