Intake Specialist (ABA Therapy)
R
ReWorks SolutionsHealthcare ABA Therapy
South Africa (Remote – US Hours), Monday to Friday: 9am- 5pm (US Hours)Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent or neutral English accent
- Required Skills
- Google WorkspaceCRM
Requirements
- Excellent communication and interpersonal skills
- Excellent administrative management
- Detail-oriented with strong organizational abilities
- Comfortable using digital platforms (e.g., Google Workspace, CRMs, CentralReach, EHRs)
- Ability to work independently in a remote environment
- Compassionate, patient, and culturally sensitive
- Familiarity with ABA (Applied Behaviour Analysis) therapy terminology and processes
- Previous experience in a healthcare, therapy, or ABA setting preferred
- Experience with insurance verification or working with funding bodies
- Fluent or neutral English accent
- Reliable internet and backup power
Responsibilities
- Respond to intake inquiries via phone, email, and web forms promptly and professionally
- Guide families of autistic children through the intake and onboarding process with empathy and clarity
- Collect and review client documentation (e.g., diagnosis reports, insurance, funding forms)
- Schedule assessments and initial consultations
- Maintain accurate records using our practice management software
- Collaborate with the clinical, billing, and administrative teams
- Follow up with families to ensure timely completion of all intake steps
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