CRM Manager

New

eCarsTradeAutomotive marketplace

Source API remote eligibility restrictions: BelgiumContractManager

Salary not disclosed

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Job Details

Understand commercial business needs and translate them into technical solutions.
Use HTML and CSS to create and customize CRM communications.
Run A/B tests and analyze funnels.
Experience with CRM automation software; the specific software name is not provided in the requirements text.
MySQL knowledge for managing and analyzing data is listed as nice to have.
JavaScript for advanced customization is listed as optional but beneficial.
Proficiency with no-code/low-code tools, including Zapier, is listed.

Analyze data to generate insights and hypotheses for continuous improvement.
Design and conduct A/B tests to optimize customer interactions and outcomes.
Manage and prioritize incoming tasks and requests.
Use CRM functionality and no-code or low-code tools to execute complex tasks.
Perform QA on completed work.
Optimize email, web banner, push notification, and SMS communications to increase dealer retention, activation, and vehicle purchases.
Adjust communications based on performance metrics.
Improve sales-team task management in collaboration with the Head of Sales.
Manage and optimize HubSpot workflows, fields, and tasks.
Improve internal triggers and communication systems with stakeholders across Administration, Purchasing, Finance, HR, and Development.

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