IT Systems Engineer
New
J
JobgetherManaged IT Services
Based in IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- CybersecurityAzureNetworking
Requirements
- 5+ years of professional experience as a Systems Administrator, Systems Engineer, or similar infrastructure-focused role.
- Managed service provider (MSP) experience is highly preferred.
- Advanced knowledge of Microsoft 365, including Exchange Online, SharePoint, and Intune.
- Expertise in Azure services such as virtual machines, virtual networks, and Azure AD/Entra ID.
- Strong expertise with virtualization technologies such as VMware ESXi or Microsoft Hyper-V, including clustering and SAN management.
- Solid networking knowledge covering TCP/IP, DNS, DHCP, VLANs, VPNs, and business-class firewall technologies (e.g., Fortinet, SonicWall, Cisco Meraki).
- Hands-on experience with enterprise backup and disaster recovery platforms such as Veeam, Datto, or Acronis.
- Familiarity with RMM and PSA platforms such as ConnectWise, NinjaOne, or HaloPSA.
- Strong troubleshooting, infrastructure design, security, and systems administration capabilities.
- Ability to move efficiently between different client environments, technical stacks, and organizational cultures.
- High level of ownership and accountability.
- Excellent communication skills, including the ability to translate technical concepts into business outcomes.
Responsibilities
- Lead the design and execution of complex infrastructure projects, including physical-to-virtual server migrations, Microsoft 365 and Azure migrations, and network transformations.
- Serve as the Tier 3 and final technical escalation point for critical issues involving servers, networking, infrastructure, and security.
- Proactively manage, maintain, and optimize client environments using RMM and PSA platforms, with a focus on reliability and high availability.
- Implement and enforce infrastructure and cybersecurity best practices, including MFA, endpoint detection and response, backup verification, and technical standards.
- Design, configure, and maintain virtualization environments, networking infrastructure, cloud platforms, and backup and disaster recovery solutions.
- Maintain accurate technical documentation, including client configurations, network diagrams, procedures, and operational runbooks.
- Partner with account managers during technical business reviews to assess technology lifecycles, identify risks, and recommend infrastructure improvements aligned with client objectives.
- Diagnose complex technical problems, take ownership through resolution, and provide clear recommendations to both technical teams and business stakeholders.
- Manage multiple client environments simultaneously while adapting to different technologies, operational requirements, and organizational cultures.
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