Customer Service Representative
New
T
TruBridgeHealthcare Customer Service
United States, 8am - 5pm PST (Mon-Fri)Full-TimeEntry
Salary not disclosed
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Job Details
- Experience
- One year or more preferred
- Required Skills
- Customer serviceOrganizational skillsTime Management
Requirements
- Must be available to work 8am - 5pm PST.
- High-speed home internet (non-cell based).
- Ability to test home internet speed for adequate bandwidth.
- Excellent written and oral communication skills.
- Strong organizational, multi-tasking, and time-management skills.
- Detail-oriented with the ability to see issues through to resolution.
- Ability to work independently and as part of a team.
- High School Diploma or equivalent combination of education and experience.
Responsibilities
- Meet production standards for inbound and outbound calls.
- Meet quality assurance standards.
- Follow company and client-specific policies and procedures.
- Participate in company education and gain proficiency in information systems.
- Maintain confidentiality of customer information.
- Process paperwork and documentation.
- Assist individuals with medical billing questions, financial programs, and payment plans.
- Schedule call backs as needed.
- Collaborate as a team member.
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