Logistics Account Manager

New

Charger LogisticsLogistics and Transportation

United StatesFull-TimeMiddle

SalaryCompetitive Salary

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Job Details

Proven track record in account management including setting appointments, customer service, pricing, proposals, and closing.
3-5 years of customer service and account management experience in the transportation and logistics field preferred.
College or university degree in Marketing or a Business-related field.
Strong knowledge and understanding of the sales planning process.
Strong verbal, written, and presentation skills.
Strong interpersonal and customer relation skills.
Strong negotiation skills with proven closing ability.
Ability to function independently with little or no supervision.
Ability to work effectively in a team environment.
Fluency in English and Spanish is considered an asset.

Build and maintain strong, long-term relationships with customers through proactive, consistent communication.
Serve as the primary point of contact for assigned business units and trade lanes.
Plan, manage, and coordinate logistics operations for existing customers.
Schedule and confirm appointments with vendors and suppliers.
Accurately maintain and update customer and operational data within company systems.
Drive customer retention and engagement by anticipating needs and resolving issues.
Identify, develop, and manage new business relationships in target markets.
Collaborate with internal teams to negotiate rates, identify carriers, and procure specialized equipment.
Coordinate and support prospect, sales, and customer meetings in partnership with the VP of Sales/Client Relations.
Participate in rate matrix reviews to maintain profitability and competitiveness.

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