RPA Customer Engagement Specialist
New
J
JobgetherFederal Healthcare
Based in United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Business DevelopmentSharePointMicrosoft OfficeStakeholder managementAccount Management
Requirements
- Active Secret clearance with the ability to maintain it.
- Experience in customer engagement, account management, marketing, program support, or business development.
- Demonstrated ability to establish professional relationships with senior stakeholders.
- Strong written and verbal communication skills.
- Experience developing and delivering presentations and capability briefings.
- Ability to identify business challenges and translate them into automation opportunities.
- Strong organizational and prioritization skills.
- Proficiency with Microsoft Office and common collaboration tools.
- Familiarity with RPA, intelligent automation, or business process improvement preferred.
- Experience supporting federal healthcare or DoD organizations preferred.
- Experience with CRM, pipeline management, SharePoint, or Power Platform preferred.
Responsibilities
- Identify and develop new RPA opportunities across healthcare organizations, treatment facilities, and program offices.
- Build and maintain relationships with organizational leaders and business process owners.
- Conduct initial process-discovery discussions to assess workflows and automation potential.
- Partner with technical teams to assess the feasibility and value of prospective opportunities.
- Develop and execute outreach strategies, including briefings, demonstrations, and webinars.
- Create customer-facing materials like success stories and capability briefs.
- Serve as a liaison between customers and the technical RPA team.
- Track engagement metrics and provide status reports to leadership.
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