IT Customer Success Specialist
New
C
CodeTwo - HRejterzySoftware Development
Pracę w biurze we Wrocławiu lub Jeleniej Górze, a dla osób z innych rejonów Polski, pracę zdalną., 3-shift system 24/7Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English, Polish
- Required Skills
- SharePointCustomer support
Requirements
- Experience in B2B customer service (email, phone, remote sessions).
- Strong analytical thinking and independent problem-solving skills.
- Very good interpersonal and teamwork skills.
- Effective work organization and technical aptitude.
- Very good knowledge of Windows operating systems, MS Office suite, and general IT concepts (email, internet, computer networks).
- Fluent in English and Polish (written and spoken).
- Familiarity with Exchange Server, Active Directory, SharePoint, OneDrive, and Microsoft business applications is a plus.
Responsibilities
- Work in a 3-shift 24/7 customer success department supporting clients globally.
- Resolve configuration problems for users of company software.
- Provide pre-sales and post-sales support via phone, email, and remote sessions.
- Collaborate effectively within a team environment.
- Organize own work effectively while maintaining technical focus.
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