Marketing Automation & CRM Operations Manager
New
R
Regent College LondonMarketing Operations
India (remote)Full-TimeManager
Salary1,000,000 - 1,300,000 INR per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Microsoft DynamicsMicrosoft Power BICRMData analytics
Requirements
- Proven experience using Dynamics 365 for marketing operations.
- Experience writing requirements for automation and integrations.
- Hands-on experience using ClickDimensions for marketing automation and lead nurturing.
- Strong understanding of CRM data structures and automation processes.
- Experience connecting data sources and building reports in Looker Studio and/or Power BI.
- Experience using Zapier or similar RPA tools.
- Familiarity with WhatsApp Business for customer communication and automation.
- Analytical mindset with the ability to interpret data and deliver actionable insights.
- Excellent documentation and project management skills.
- Strong understanding of GDPR and marketing data compliance.
Responsibilities
- Design, implement, and maintain automated marketing journeys in ClickDimensions.
- Oversee the management and optimization of commercial pipeline processes on the CRM.
- Map and manage end-to-end customer journeys from enquiry to conversion and retention.
- Collaborate with sales and marketing teams to streamline lead qualification, follow-up, and reporting.
- Manage and maintain integrations between platforms such as ClickDimensions, Zapier, and WhatsApp Business.
- Build and maintain marketing dashboards in Looker Studio and Power BI.
- Ensure compliance with GDPR and internal data management policies.
View Full Description & ApplyYou'll be redirected to the employer's site
