CRM Consultant
J
JobgetherMarketing Automation
BrazilContractMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- C1 level of English proficiency
- Experience
- 5+ years
- Required Skills
- SQLData AnalysisHubSpotCRM
Requirements
- 5+ years of experience as a Marketing Automation Specialist or in a CRM-focused role.
- Strong hands-on experience with Braze, Salesforce Marketing Cloud, HubSpot, or similar marketing automation platforms.
- Strong understanding of digital marketing, CRM campaign execution, segmentation, and personalization.
- High attention to detail, particularly when performing QA on campaigns, integrations, documentation, and data.
- Understanding of relational databases and data structures.
- Strong analytical and problem-solving skills, with the ability to work effectively with large datasets.
- Proactive mindset and ability to collaborate across strategy, project, technical, and client-facing teams.
- Strong interpersonal and communication skills, ideally developed in an agency or client service environment.
- Experience working in an agency or other client-facing setting.
- C1 level of English proficiency.
- Braze certifications such as Practitioner or Marketer are a plus.
- Experience using SQL for data analysis is an advantage.
Responsibilities
- Lead the execution of CRM initiatives within the Braze platform across channels including email, SMS, push notifications, content cards, and WhatsApp.
- Configure and customize Braze to translate approved CRM strategies into effective campaigns and customer journeys.
- Design, build, launch, and optimize targeted campaigns using segmentation and personalization capabilities.
- Collaborate with strategy teams and other stakeholders to ensure accurate and effective execution of campaign plans.
- Work directly with clients to understand their requirements and develop tailored CRM solutions that deliver measurable results.
- Manage and analyze large datasets to identify customer behaviors, trends, and opportunities for campaign optimization.
- Guide project teams through efficient campaign execution while maintaining strong operational standards and client satisfaction.
- Continuously develop expertise in Braze and its features to introduce innovative CRM solutions.
- Create relevant documentation and reports, including campaign performance analysis and key metrics.
View Full Description & ApplyYou'll be redirected to the employer's site
