- Maintain and improve AWS infrastructure, Linux environments, and internal applications.
- Support infrastructure provisioning, containerised workloads, CI/CD pipelines, and application deployments.
- Perform infrastructure maintenance and security patching.
- Handle internal IT support requests, including troubleshooting, account provisioning, access management, and connectivity issues.
- Investigate infrastructure and application incidents, contribute to root cause analysis, and implement fixes.
- Administer Google Workspace, Atlassian Cloud, Slack, and Microsoft 365, including configurations, permissions, integrations, and user lifecycle.
- Build scripts, integrations, and automated workflows across IT support, cloud infrastructure, and business systems.
- Implement and maintain security controls, support vulnerability remediation and access reviews, and assist with security monitoring and ISO 27001-aligned compliance activities.
- Maintain technical documentation, runbooks, and infrastructure records in line with change management procedures.
- Identify and deliver cloud and SaaS cost-saving opportunities.
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