Client Services Operations Support Representative I
New
M
MachinifyHealthcare Intelligence
Work from anywhere in the US!Full-TimeEntry
Salary18 USD per hour
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Job Details
- Experience
- One (1) year or more of related office clerical support experience is preferred.
- Required Skills
- Microsoft ExcelCustomer serviceData entry
Requirements
- High school diploma or equivalent required.
- One year or more of related office clerical support experience preferred.
- Ability to perform basic tasks in Microsoft Excel and Microsoft Word.
- Proficiency with general office equipment and ability to adapt to new tools.
- Fast and accurate typing and 10-key skills.
- Basic math skills for calculating numbers and percentages.
- Strong verbal and written communication skills.
- Basic problem-solving skills.
- Ability to quickly learn internal and client applications.
- Demonstrated timely follow-up skills with the ability to multi-task and prioritize workloads.
- Highly organized and detail-oriented.
- Ability to work independently and collaboratively in a team environment.
Responsibilities
- Perform clerical tasks including copying, filing, processing documents and mail, and data entry.
- Process incoming correspondence, including posting payments (checks, EFT, and debit/credit card).
- Contact insurance carriers and healthcare providers to gather necessary payment information.
- Enter data into various applications and systems to support required workflows.
- Adhere to company, departmental, and client policies, procedures, and regulatory requirements.
- Achieve or exceed quality and productivity expectations and goals.
- Obtain and maintain required client clearances for system and record access.
- Complete assigned training on time, demonstrate understanding of materials, and apply knowledge to job situations.
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