Client Services Account Manager, Payer Healthcare Services
New
U
UrrlyHealthcare Services
Remote, United StatesFull-TimeMiddle
Salary120,000 - 140,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- Five or more years
- Required Skills
- Microsoft ExcelAccount Management
Requirements
- Relevant healthcare account management, client services or program operations experience, ideally five or more years.
- Direct experience supporting Medicare or Medicaid programs—either at a healthcare services company serving payers or within a health plan managing external clinical or assessment partners.
- Practical knowledge of risk adjustment, HEDIS/quality improvement, care-gap closure or related value-based care programs.
- Strong follow-through across multiple workstreams.
- Confidence translating reports into client-facing recommendations.
- Clear communication.
- Sound judgment with sensitive health information.
- Proficiency with Excel or comparable reporting tools.
Responsibilities
- Manage day-to-day health plan relationships, program commitments and client communications.
- Coordinate onboarding and ongoing delivery with clinical, outreach, scheduling, operations and data teams.
- Monitor service levels, volumes, quality and deadlines; resolve issues before they become client escalations.
- Lead clear, useful business reviews with performance insights, action plans and accountable follow-through.
- Keep client expectations, internal priorities and contractual deliverables aligned.
View Full Description & ApplyYou'll be redirected to the employer's site
