AI Systems Administrator
B
Berry VirtualLegal Tech
Philippines. India. Honduras. Colombia. MexicoFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Microsoft Power BIRESTful APIs
Requirements
- Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience).
- 5+ years of experience in systems administration, platform support, or enterprise IT operations.
- Experience administering cloud/SaaS platforms in an enterprise environment.
- Strong technical expertise across document management, systems administration, database administration, and OS-level functionality.
- High-speed internet connection (25 MBPS or higher) with backup solution.
- Own PC/laptop (Core i5/Ryzen 3/2013 Mac or higher; 8GB RAM; Windows 10/Catalina 10.15 or newer; 500GB/128 SSD).
- Noise-cancelling headset and 720p resolution webcam.
- Designated, quiet, and well-organized workspace.
- Experience with integrations, access management, and cost tracking for enterprise applications is strongly desired.
- Experience with AI tools like LLMs, automation platforms (Zapier, Make), or analytics tools is a plus.
Responsibilities
- Administer and support enterprise AI platforms (Copilot, Claude, firm-built Azure-hosted AI) focusing on availability, performance, and policy compliance.
- Manage APIs, connectors, and automation tools to enable secure, approved data access while preserving ethical walls and matter confidentiality.
- Coordinate with vendors on platform updates, feature enablement, and operational troubleshooting.
- Maintain documentation covering AI platform configuration, access procedures, and operational standards.
- Support integrations between AI platforms and firm systems, including document management and knowledge repositories.
- Monitor AI platform usage, performance, and costs to assist with tracking and reporting across departments.
- Manage access controls, permissions, and usage policies in coordination with Security and Risk teams.
- Provide Tier 2/3 technical support and troubleshoot incidents for AI solutions.
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