Sr. Systems Engineer
A
Atlas TechnicaIT Managed Services
Remote within the United States, West Coast / Pacific Time business hoursFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Microsoft Azure
Requirements
- 3+ years of relevant IT experience in systems engineering, systems administration, desktop support, or infrastructure support
- Strong experience supporting Microsoft 365 environments (Exchange Online, SharePoint Online, Microsoft Intune, Microsoft Entra ID)
- Strong knowledge of Microsoft Windows Server, Active Directory, Group Policy, and identity and access management
- Experience supporting endpoint protection or threat-management solutions
- Working knowledge of virtualization platforms (VMware, Hyper-V, Citrix)
- Strong networking knowledge (TCP/IP, DNS, DHCP, LAN/WAN, VPN, routing, switching, wireless, firewalls)
- Experience implementing or supporting enterprise networking equipment (e.g., Palo Alto, Cisco, Meraki, Ubiquiti)
- Experience supporting workloads and services within Microsoft Azure
- Experience mentoring or providing technical guidance to junior engineers
- Strong written and verbal communication skills
- Ability to work remotely within the United States
- Consistent availability during West Coast / Pacific Time business hours
Responsibilities
- Provide advanced remote IT support and technical assistance across assigned client environments
- Serve as an escalation point for Junior Systems Engineers and Systems Engineers on complex technical and client-impacting issues
- Mentor and provide technical guidance to engineers through troubleshooting, knowledge sharing, documentation, and support best practices
- Manage and resolve complex support requests through the organization’s ticketing system
- Administer and support Microsoft 365 technologies, including Exchange Online, SharePoint Online, Microsoft Intune, Microsoft Teams, and Microsoft Entra ID
- Support Microsoft Windows Server environments, Active Directory, Group Policy, identity and access management, and endpoint-management technologies
- Troubleshoot networking, virtualization, cybersecurity, cloud, and infrastructure-related issues
- Support Microsoft Azure workloads and contribute to cloud and infrastructure initiatives
- Implement and support enterprise networking technologies, including firewalls, switches, and wireless infrastructure
- Maintain and improve technical documentation, procedures, wiki articles, and build standards
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