Premium Audit Coordinator
New
D
Davies North AmericaInsurance
United StatesPart-TimeMiddle
Salary14 - 15 USD per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Microsoft OfficeCustomer serviceTime ManagementData entry
Requirements
- High School Diploma or GED
- Excellent computer skills including Microsoft Office Suite
- Professional phone, chat, and email communication skills
- Exceptional ability to multitask and prioritize in a fast-paced environment
- Strong time management skills with the ability to meet deadlines
- High level of attention to detail and problem-solving skills
- Ability to work collaboratively and independently with minimal supervision
- Commitment to providing exceptional customer service
- Discretion with sensitive and confidential information
Responsibilities
- Act as a liaison between the Phone Audit Manager and Phone Auditors to facilitate the flow of work
- Manage high call volume averaging 8-12 calls per hour during business hours
- Coordinate between insureds and field representatives to set up, schedule, or cancel audit appointments
- Correspond with policyholders, CPAs, bookkeepers, and agents to gather necessary information
- Communicate audit needs to the insured to ensure information is prepared
- Maintain and update contact notes on assigned jobs in AuSum
- Perform status check calls and assign audits to Phone Auditors once information is received
View Full Description & ApplyYou'll be redirected to the employer's site
