Senior Program Manager, Community Investments
New
L
Liberty MutualInsurance
United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5–10+ years
- Required Skills
- Data AnalysisStakeholder managementChange ManagementGenerative AI
Requirements
- Bachelor's degree or equivalent experience.
- 5–10+ years of experience in program management, operations, enablement, internal consulting, or communications.
- Demonstrated success leading strategic workstreams and building scalable support infrastructure in a complex, matrixed environment.
- Strong program management skills with the ability to manage multiple priorities, timelines, and stakeholders independently.
- Excellent written and verbal communication skills for executive-level materials.
- Proven ability to influence without authority and build alignment across cross-functional stakeholders.
- Strong business acumen and ability to connect execution detail to broader enterprise priorities.
- Experience using data and dashboards to improve adoption and decision-making.
- Familiarity with GenAI, digital tools, and automation to improve operational efficiency.
- Experience in enterprise program enablement or shared services within a large organization (preferred).
- Familiarity with change management and governance frameworks (preferred).
Responsibilities
- Lead prioritized enablement workstreams, translating program priorities into sequenced, actionable plans.
- Serve as a strategic thought partner on how Torchbearers initiatives are packaged, activated, and operationalized.
- Drive day-to-day execution with strong program management rigor, tracking deliverables and dependencies.
- Build repeatable approaches and recommend improvements to strengthen consistency, effectiveness, and scalability.
- Develop and maintain self-service tools, playbooks, templates, and guidance documents.
- Establish standards for the development, maintenance, and governance of enablement assets.
- Maintain version control and documentation standards for program resources.
- Partner with HR, Communications, Operations, Data, and Technology to integrate the program enterprise-wide.
- Monitor and maintain metrics, dashboards, and reporting to assess program adoption and effectiveness.
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