Senior AR Specialist
New
I
iSupport WorldwideAccounting / Consumer Products
Pasig, Metro Manila, PhilippinesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Microsoft ExcelGoogle SheetsNetSuite
Requirements
- 5+ years of accounts receivable, credit and collections, or related accounting experience.
- Experience managing accounts receivable for major U.S. retailers and distributors.
- Demonstrated experience researching and resolving retailer deductions, chargebacks, short payments, and pricing discrepancies.
- Strong reconciliation and problem-solving skills, with the ability to research transactions from initial order through payment.
- Proficiency in Excel or Google Sheets, including working with large datasets.
- Strong written and verbal communication skills.
- Ability to prioritize competing deadlines in a fast-paced environment.
- Strong attention to detail and ability to manage high-volume transactions.
- Experience with NetSuite (strongly preferred).
- Experience with SPS Commerce or another EDI platform (strongly preferred).
- Familiarity with retailer and distributor customer portals and remittance processes.
Responsibilities
- Own day-to-day accounts receivable activities for assigned retail and distributor accounts, including invoicing, cash application, account reconciliations, and collections.
- Monitor customer aging and proactively follow up on past-due balances and unresolved items.
- Own weekly and monthly Accounts Receivable aging reviews and reporting to support cash forecasting and management reporting.
- Investigate overdue invoices, unapplied cash, and payment discrepancies, providing updates on collection efforts.
- Research, validate, and resolve customer deductions, chargebacks, short payments, pricing discrepancies, and returns.
- Work within SPS Commerce, NetSuite, and customer/vendor portals to research transaction activity.
- Reconcile customer accounts between NetSuite, SPS Commerce, and customer portals.
- Submit deduction disputes and supporting documentation through customer portals.
- Partner with Sales and Operations to address root causes of pricing, shipping, or return-related deduction issues.
- Assist with month-end close activities and audit requests.
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